Privacy Policy

Last updated: October 23, 2024

This Privacy Policy describes how Eleanor Prestige (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services, visit our website (eleanorprestige.be), or make a purchase. Please read this Privacy Policy carefully.

Changes to the Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. The "Last Updated" date will be changed, and the revised policy will be posted on our site.

How we collect and use your personal information

We collect your personal information to provide and improve our services. This information varies based on your interaction with Eleanor Prestige and may include:

• Contact information: name, address, phone number, and email address.
• Order information: billing address, shipping address, and payment information.
• Information about site usage: browsing data, IP address, and other data collected through Cookies to enhance your experience.

Information from third parties

We may receive information from partners, such as payment providers, to complete your transaction. Any information collected in this manner is protected in accordance with this Privacy Policy.

Use of your personal information

We use your information to process your order, manage your transactions, improve our services, and send you marketing communications, if you have consented to receive them.

Cookies

We use cookies to optimize your user experience on our site. You can choose to disable cookies in your browser settings, although this may affect certain features of the site.

Sharing of personal information

We share your personal information with third parties only as necessary to manage our services (delivery, payment processing, etc.), in accordance with this Privacy Policy.

Security of your information

We implement security measures to protect your personal data, but no data transmission over the internet is completely secure. We advise you not to share sensitive information through unsecured means.

Your rights

Depending on your place of residence, you may have rights regarding your personal data, such as access, correction, deletion, and portability. You can contact us at any time to exercise these rights.

Contact

For any questions regarding this Privacy Policy or to exercise your rights, contact us at info@eleanorprestige.be or write to us at the following address: Avenue Louise 54, 1050 Ixelles, Belgium.